Frequently Asked Questions for Existing Merchants
[Transfer]
A. The bank transfer fee is 220 yen including tax.
Whether or not there is a bank transfer fee depends on the content of various services, the type of transfer account, the payment cycle, and other contract details.
(In principle, it is the responsibility of the member store.)
A. The transfer date varies depending on the transfer cycle of the contract and the payment method of the target settlement.
Payment cycle: “Three days after the settlement”, “weekly settlement (gold)”, “twice a month payment (15 days, end of the month)”, “twice a month settlement (early) (5 days, 20 days)” For more details, click here Please refer to the.
Bonus payment is different from the transfer cycle at the time of contract, and it is a closing payment date twice a year.
For the year-end and New Year holidays, GW, etc., please check the information on our website or contact us directly.
A. The transfer from our company does not guarantee the payment at the first morning (9:00) on the day of payment.
We process the payment the day before, but
please note that depending on the processing on the bank side, it may take until around noon.
A. Please contact us after confirming that communication costs and roll paper costs are not deducted from the statement.
[Details]
A. Okay. You can select the delivery of daily and monthly details at the time of application.
Daily details: Details for each transfer date
Monthly details: Details for one month’s transfer
Delivery method: WEB details, email, mail (charged)
Daily details: Details for each transfer date
Monthly details: Details for one month’s transfer
Delivery method: WEB details, email, mail (charged)
A. It will be delivered on the business day before the transfer date.
In the case of mail, it will be sent within the first 5 business days of the following month. (Monthly statement only)
A. Please check the registration details and contact us directly.
E-mail: junk e-mail of the distribution set, the capacity of the reception field, the difference of the e-mail address in the registration
FAX: paper, reception status
Mail: differences in your address during registration, destination (corporate address, store address and other) the above content Please contact us after confirming.
E-mail: junk e-mail of the distribution set, the capacity of the reception field, the difference of the e-mail address in the registration
FAX: paper, reception status
Mail: differences in your address during registration, destination (corporate address, store address and other) the above content Please contact us after confirming.
A. Okay. You can resend to the registered delivery destination. In the case of the WEB statement service , you can download the statement for the target month you want to reissue for the past two years.
If you need to change your e-mail address, please follow the various change / cancellation procedures .
A. Okay. Please register the WEB statement service provided by our company .
* Real-time sales confirmation may not be possible depending on the type of service.
[WEB Details]
A. This service allows you to check the statement and sales only for our member stores.
In addition, you can also search for transaction details and transaction history, and download the statement (PDF).
* Registration is required to use this service.
A. Click here to register for the WEB statement service for new / reset settings .
Please download the confirmation code application form and reset request form, fill in the required information, and send it to us.
After registering the confirmation code in our system, the member store’s WEB statement service registration work will be possible from the next day onwards.
We will not notify you that “registration will be possible”, so if you are in a hurry, please contact us directly.
We will not notify you that “registration will be possible”, so if you are in a hurry, please contact us directly.
A. No. There is no cancellation / return function.
Please cancel / return the product on the terminal side.
Please cancel / return the product on the terminal side.
A. Please contact us directly as you will need to reset your password.
[Terminal Malfunction]
A. Please contact us directly.
A. Click here to register for the WEB statement service for new / reset settings .
Please download the confirmation code application form and reset request form, fill in the required information, and send it to us.
After registering the confirmation code in our system, the member store’s WEB statement service registration work will be possible from the next day onwards.
We will not notify you that “registration will be possible”, so if you are in a hurry, please contact us directly.
We will not notify you that “registration will be possible”, so if you are in a hurry, please contact us directly.
A. No. There is no cancellation / return function.
Please cancel / return the product on the terminal side.
Please cancel / return the product on the terminal side.
A. Please contact us directly as you will need to reset your password.